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Temu Reviews, Customer Service, Warranty, Delivery, Returns 

Looking for reliable Temu reviews and information? Discover all the essential information here: warranty, customer service, returns, delivery times.


Temu

Founded in 2022, Temu is an international Chinese marketplace, owned by the PDD Holdings group (also owner of Pinduoduo). It offers a wide range of low-cost products, from fashion to electronic gadgets and homeware.

Category : General marketplace (fashion, home, electronics, beauty, toys, etc.)


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Description

Temu offers a wide selection of products at competitive prices, with an emphasis on frequent promotions and flash offers. The platform is particularly popular with consumers looking for bargains on a variety of products.


📞 Temu customer service

ℹ️ Support is available via online assistance, with human contact available on a case-by-case basis.

Opening hours : Mon-Sun : 08:00-01:00


🚚 Temu delivery times

  • Standard delivery: 6 to 20 working days.
  • Express delivery: 4 to 9 working days (additional charges apply).

👉 Follow here : How to track my order - Temu


🔄 Returns and refunds

  • Return period: 90 days from date of purchase for most items.
  • First return: Free for each order.
  • Additional returns: Charges may apply.

Items must be unused, unwashed and in their original packaging.

👉 Full details here:Refund and returns Policy - Temu

👉 To start a return :How to return or exchange an item on Temu


✅ Temu product warranty

Products sold on Temu are generally not covered by a manufacturer's warranty. However, Temu offers a voluntary return policy that allows customers to return most items within 90 days of purchase, subject to certain exceptions.

👉 See policy here : Refund and returns Policy - Temu


📱 Temu's social network

Réseaux sociaux

Description

Temu offers a wide selection of products at competitive prices, with an emphasis on frequent promotions and flash offers. The platform is particularly popular with consumers looking for bargains on a variety of products.


✅ Temu product guarantee

Products sold on Temu are generally not covered by a manufacturer's warranty. However, Temu offers a voluntary return policy that allows customers to return most items within 90 days of purchase, subject to certain exceptions.

👉 See the policy here : Refund and returns Policy - Temu


📱 Social networking

Réseaux sociaux



📞 Temu customer service

Read our detailed article to find out how to contact Temu quickly and easily.

ℹ️ Support is available via online assistance, with human contact available on a case-by-case basis.

Opening hours : Mon-Sun : 08:00-01:00

🚚 Temu delivery times

  • Standard Delivery : 6 to 20 working days.
  • Express Delivery : 4 to 9 working days (additional charges apply).

👉 Follow here : How to track my order - Temu

🔄 Returns and refunds

  • Return period: 90 days from date of purchase for most items.
  • First return: Free for each order.
  • Additional returns: Charges may apply.

Items must be unused, unwashed and in their original packaging.

👉 Full details here : Refund and returns Policy - Temu

👉 To start a return : How to return or exchange an item on Temu


🌟 Customer reviews and testimonials on the Temu.com website

According to verified review platforms :


Data collected in May 2025


Saferbuy audit

No vendor in this marketplace has yet been audited by Saferbuy. The above information is based on public and official sources.

➡️ Saferbuy does not guarantee product quality or the reliability of Temu customer service.


These products have been audited by Saferbuy and comply with our quality criteria:

FAQ about Temu products and services

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🔎 Our recent articles on customer service and e-commerce :

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