Jolt Reviews, Customer Service, Warranty and Information

Looking for reliable Jolt reviews? Discover all the essential information here: warranty, customer service, returns, delivery times and our independent audit.

Founded in 2020, Jolt is a French brand specialized in massage guns and recovery accessories, designed to combine performance, ergonomics and accessibility.

Category: Health, Wellness, Muscle Recovery

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Description

JOLT™ designs massage equipment, thought to improve muscle recovery for athletes, healthcare professionals and individuals. Its products combine technology, meticulous design and effectiveness. The brand is a partner of professional clubs such as Toulouse FC and Stade Français, reinforcing its legitimacy on the French market.

Le service client Jolt

By e-mail : hello@getjolt.fr
Via the contact form :https://getjolt.fr/pages/contact
Via chat on the site, bottom right.
by telephone, by appointment with a Jolt specialist (Make an appointment)

Customer service hours :

🕘 Monday - Friday, de 9h à 17h

Jolt delivery times

between 24 and 72 hours

Jolt offers free point relais delivery, home delivery for €4.90 and express delivery for €8.90.

Returns and refunds

Returns: JOLT™ offers a 30-day money-back guarantee, allowing customers to test products with complete peace of mind.

If the return is the result of a defective product, Jolt will pay for the return, free of charge for the customer.
If you are returning the product simply because you have changed your mind, you will have to pay the return shipping costs. Be sure to respect the 30-day return period upon receipt of your order.

Detailed conditions here: https://getjolt.fr/pages/livraison-et-retour

Jolt product warranty

Jolt products are warranted for 2 years against defects in workmanship and materials under normal use.

more information here

📱 Social networks

Description

Jolt product warranty

Jolt products are warranted for 2 years against defects in workmanship and materials under normal use.

more information here

📱 Social networks

Customer service Jolt

By e-mail : hello@getjolt.fr
Via the contact form :https://getjolt.fr/pages/contact
Via chat on the site, bottom right.
by telephone, by appointment with a Jolt specialist (Make an appointment)

Customer service hours :

🕘 Monday - Friday, de 9h à 17h

Jolt delivery times

between 24 and 72 hours

Jolt offers free point relais delivery, home delivery for €4.90 and express delivery for €8.90.

Returns and refunds

Returns: JOLT™ offers a 30-day money-back guarantee, allowing customers to test products with complete peace of mind.

If the return is the result of a defective product, Jolt will pay for the return, free of charge for the customer.
If you are returning the product simply because you have changed your mind, you will have to pay the return shipping costs. Be sure to respect the 30-day return period upon receipt of your order.

Detailed conditions here: https://getjolt.fr/pages/livraison-et-retour

Customer reviews and testimonials on the getjolt.fr website

According to verified review platforms :

Reviews on the jolt website: The brand is rated 4.83/5 with more than 5,800 reviews on its website. To consult them, click here : Link to Getjolt.fr

Trustpilot: The Jolt brand is rated 2.4/5 out of 4 reviews, see trust pilot reviews here : lien vers Trustpilot

Ratings in may 2025

A brand audited by Saferbuy

Emma has been audited by Saferbuy. The products tested met our criteria for quality, reliability and transparency. We evaluated the entire customer experience offered by the brand, from ordering to delivery, including the analysis of product descriptions, their use and their conformity with the information provided on the site.