Boku Reviews, Customer Service, Warranty and Information
Looking for reliable Boku reviews? Find all the essential information here: warranty, customer service, returns, delivery times.
BOKU
Founded in 2020, Boku is a French brand specializing in the design of modern bidets, offering a hygienic, economical and ecological alternative to traditional toilet paper.
Category: Hygiene and well-being
Description
Boku offers a range of modern bidets, combining comfort and innovation to improve daily hygiene. Its products are designed to replace toilet paper, offering a cleaner, more economical and environmentally-friendly alternative. Thanks to advanced technology and practical design, Boku bidets guarantee simple, effective use. They are ideal for those wishing to adopt a greener routine without compromising on comfort and hygiene.
📞 Customers support Boku
- Via the contact form
- Via the chat : link of FAQ
- By e-mail : contact@helloboku.com
Customer service hours :
Monday - Friday : 09:00 - 17:00 GMT+2
🚚 Boku delivery times
- 72 working hours at a relay point
- Delivery with signature (Delivery times are not indicated and the brand warns of delays)
🔄 Returns and refunds
Returns are accepted within 14 days of purchase. After this period, no refund will be made.
To be eligible for a return, the product must be returned in its original packaging. Proof of purchase (invoice or receipt) is required.
Detailed conditions here : link to returns policy
✅ Boku product warranty
Boku products are covered by a 2-year warranty. Find out more here: https://www.helloboku.com/policies/refund-policy
📱 Social networking
Description
Boku offers a range of modern bidets, combining comfort and innovation to improve daily hygiene. Its products are designed to transform your toilet into a Japanese WC, offering a cleaner, more economical and environmentally-friendly alternative. Thanks to advanced technology and practical design, Boku bidets guarantee simple, effective use. They are ideal for those wishing to adopt a more ecological routine without compromising on comfort and hygiene.
✅ Boku product warranty
Boku products are covered by a 2-year warranty. Find out more here: https://www.helloboku.com/policies/refund-policy
📱 Social networks
📞 Customers support Boku
- Via the contact form
- Via the chat : link of FAQ
- By e-mail : contact@helloboku.com
Customer service hours :
Monday - Friday : 09:00 - 17:00 GMT+2
🚚 Boku delivery times
- 72 working hours at a relay point
- Home delivery with signature (Delivery times are not indicated and the brand warns of delays)
🔄 Returns and refunds
Returns are accepted within 14 days of purchase. After this period, no refund will be made.
To be eligible for a return, the product must be returned in its original packaging. Proof of purchase (invoice or receipt) is required.
Detailed conditions here : link to returns policy
Customer reviews and testimonials on the site helloboku.com
According to verified review platforms :
- According to verified review platforms:Trustpilot: The Boku brand is rated 4.1 out of 5 on more than 3,300 reviews, see trust pilot reviews here: links to Trustpilot
- Igraal : Rated 4.5/5 by 21 verified customers : Link to iraal
Ratings in may 2025
Saferbuy audit
This brand and its products have not yet been audited by Saferbuy. The above information is based on public sources and the brand's website.
These products have been audited by Saferbuy and comply with our quality criteria:
FAQ about Boku products and services
Boku bidets are modern devices that offer a hygienic alternative to traditional toilet paper. They use a jet of water to effectively clean the intimate area after toilet use. Benefits include improved hygiene, greater comfort, long-term savings, and a more ecological solution, reducing paper consumption.
Boku offers fast delivery, with a 72-hour turnaround time for relay points. For home delivery, a signature service is offered, but delivery times may vary depending on the delivery zone. Boku also points out that there may be delays depending on logistical conditions.
Boku accepts returns within 14 days of receipt. To be eligible for return, items must be in their original packaging and accompanied by proof of purchase. If these conditions are met, a full refund is possible. Full conditions are available on the Boku return policy.
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