Evaluation results
Waterproof Viscose Terry Mattress Protector Utopia Deals®
Test period: April 2025
Evaluation results
Waterproof Viscose Terry Mattress Protector
Utopia Deals®
Test period: April 2025
Overview of test results
Getting started
Proofing
Quality-Price ratio
Packaging and contents
Getting started
Proofing
Quality-Price ratio
Packaging and contents
Benefits |
✔️ Expandable design |
✔️ Soft, comfortable towel surface |
✔️ 100% waterproof |
✔️ Optimum support on the mattress |
✔️ Oeko-TEX certified |
Inconveniences |
| ✖️ No major inconvenience noted |
We've reviewed Utopia's waterproof viscose sponge mattress protector. This product is designed to protect your mattress against night-time accidents and perspiration. Available in 13 sizes and 3 colors, it can be adapted to any type of bed.
It features a soft bamboo fiber top surface and a waterproof polyester bottom membrane. The latter ensures a perfect seal.
The waterproof viscose terry mattress protector can also extend the life of your mattress by protecting it from moisture, physical and daily wear and tear.
Benefits |
✔️ Expandable design |
✔️ Soft, comfortable towel surface |
✔️ 100% waterproof |
✔️ Optimum support on the mattress |
✔️ Oeko-TEX certified, chemical-free |
Inconveniences |
| ✖️ No major inconvenience noted |
After a detailed inspection of the product, we confirm that this item is in full compliance with the description provided by the brand on its website. All advertised elements, including materials, dimensions and options, correspond exactly to what is presented online.
Overall, the Utopia mattress protector is an excellent combination of waterproofing and comfort. Recommended for mattress protection. This brand is transparent in its product description, photos and marketing arguments, making it a recommended choice by our Saferbuy product testing institute.
We've reviewed Utopia's waterproof viscose sponge mattress protector. This product is designed to protect your mattress against night-time accidents and perspiration. Available in 13 sizes and 3 colors, it can be adapted to any type of bed.
It features a soft bamboo fiber top surface and a waterproof polyester bottom membrane. The latter ensures a perfect seal.
The waterproof viscose mattress protector can also extend the life of your mattress by protecting it against moisture, physical and daily wear and tear, and allergens.
After a detailed inspection of the product, we confirm that this item is in full compliance with the description provided by the brand on its website. All advertised elements, including materials, dimensions and options, correspond exactly to what is presented online.
Overall, the Utopia mattress protector is an excellent combination of waterproofing and comfort. Recommended for mattress protection. This brand is transparent in its product description, photos and marketing arguments, making it a recommended choice by our Saferbuy product testing institute.
The test
1. General Information
We have received the item for practical testing and have carefully checked and tested it. Saferbuy is a brand-independent testing institute and we do not take any commission on brand sales. Our mission is to increase the transparency of online shopping, giving you an informed assessment of products, while combating fraud.
This evaluation is comprehensive, encompassing every stage of the customer journey. We don't just look at the product, but also assess the steps taken by the brand to satisfy its customers. This includes analyzing the quality of delivery, packaging and materials, as well as the user experience under real-life conditions. We continue our evaluation by examining after-sales service and analyzing the brand's reputation, all the while drawing up a value-for-money score in comparison with other market players.
To give you a quick overview, we work with a points system. The maximum number of points per section is 100. The final overall score is calculated from the average of all the sections tested, taking into account the respective weighting. Our evaluation process is available for free consultation on our website.
2. Delivery (out of 100 points)
ℹ️ Delivery testing provides accurate information on the time, condition and reliability of delivery services offered by brands. Consumers want to be sure that their products will arrive on time and in good condition. By testing delivery processes, we can identify weak points, whether delays, damage or communication problems.
Criteria | Remarks | Points obtained |
Delivery times | The announced delivery times (1-3 working days) are respected, we received the parcel in 3 days. | 50/50 |
Package condition on receipt | Package undamaged. | 10/10 |
Package tracking communication | Amazon's order tracking is very precise and responsive: we received e-mails at every stage. | 40/40 |
Total | 100/100 |
*The maximum number of points is 100.
Our delivery experience was as advertised. The communication process regarding the tracking number was clear and efficient. Deadlines were met, with receipt of the order in just 3 days. What's more, the parcel arrived intact, just as we expected.
3. First impressions, packaging and contents
ℹ️ Here we take a closer look at packaging. Durability is becoming an increasingly important factor. In addition, sufficient product protection must of course be guaranteed. Are the contents of the packaging complete, and does the brand make it as easy as possible to use the product directly?
Criteria | Remarks | Points obtained |
Product protection | The packaging is intact and suited to the product. It has withstood our pressure, shock and humidity tests, ensuring effective protection throughout the shipping simulation. | 100/100 |
Packaging durability | The packaging avoids all superfluity, opting for recyclable LDPE 4 plastic that combines effective protection with respect for the environment. | 100/100 |
Package contents | All components were present and the product was well protected. The size of the packaging was adapted to the dimensions of the product, guaranteeing safe transport. | 100/100 |
Operating instructions and user guide | This product requires no special instructions or user guides. The care instructions on the label are detailed and provided in several languages to ensure optimum comprehension. | 100/100 |
Total | 100/100 |
*The maximum number of points is 100.
The customer experience with Utopia's waterproof sponge mattress protector begins as soon as you receive your parcel. The carefully designed packaging is suitable for online sales and delivery.
On opening the packaging, all components are present and correspond to the information provided on the product page. The item is odorless and requires no instructions for installation.
Opening the package is a pleasant experience. The meticulous packaging details reflect Utopia's commitment to customer satisfaction, creating a positive first impression.
4. Getting started
ℹ️ How is the product designed visually (shape, color), what is the quality of the materials used? Is the product well designed? Does its actual appearance match the description on the product page?
Criteria | Remarks | Points obtained |
Product appearance | The visual aspect of the product is in line with our expectations, with no visible defects. The mattress protector received corresponds exactly to the images and photos on the website, with precise color matching. | 100/100 |
Size, dimensions, ingredients and composition | The advertised dimensions (140x200x30 cm in our case) are perfectly respected. No misleading information was found in the description of the product's characteristics. The composition is faithful to what is indicated on the site, i.e. 30% viscose and 70% polyester, and the product is made in Pakistan. | 100/100 |
Getting started | On unpacking, the item was odorless and we quickly noticed that it was soft to the touch, as indicated on the product page (sponge material). After several days' use, we found no problems. The mattress protector is comfortable and makes no noise when moved. The 30 cm high elastic frame ensures good support and stability of the product on the bed. | 100/100 |
Well thought-out product? installation, uninstallation? | No special installation is required, and the dimensions are suitable for any type of user or mattress size. | 80/100 |
Total | 95/100 |
*The maximum number of points is 100.
Utopia's waterproof terry mattress protector is meticulously crafted. It feels soft to the touch, but on closer inspection, the top layer is made of terry cloth like a bath towel, while the bottom layer is a 100% waterproof polyester membrane. After our tests with liquids, the mattress remained intact and dry.
Overall, this is a well-designed product, offering high waterproofing. What's more, it stays perfectly in place during sleep thanks to its reinforced elastic frame and wide 30-centimeter edges, guaranteeing stability and comfort throughout the night.
5. Practical test: Does the brand deliver on its promises?
ℹ️ In this section, we document the results of our practical tests and determine whether products deliver what brands promise. Are marketing arguments and advertising promises well-founded?
Arguments | Remarks | Points obtained |
Extensible design | The outer surface of the mattress protector is an ultra-elastic frame 30 centimeters high. This depth of frame allows the mattress protector to adapt perfectly to the bed (in this case 140x200cm) and to be stretched out and firmly in place for total coverage. | 100/100 |
Soft, comfortable towel surface | The product has a viscose sponge top surface, which makes it soft to the touch and comfortable to sleep on, as it produces no noise. | 100/100 |
100% waterproof | True. After our tests with liquids, the mattress protector fulfilled its protective function and the mattress underneath was intact. The top layer absorbed everything and the bottom layer prevented the liquid from penetrating the undersheet. | 100/100 |
Maintenance tips | Care instructions are easily accessible on the amazon sales page and on the product label. | 100/100 |
Oeko-TEX certified | We have verified the license number, and the certificate associated with this product is valid. This document certifies that the product is free from harmful chemical substances. | 100/100 |
Is the product described on the product page identical to the product received? | Our in-depth evaluation of this waterproof sponge mattress protector, carried out over the entire test period, confirms that this is a well-designed, quality product, and fully complies with the descriptions on the Utopia sales page. All the criteria announced by the brand have been validated. | 100/100 |
TOTAL | 100/100 |
*The maximum number of points is 100.
The product description is clear and true to the product received. The design, photos and details are well represented, with colors consistent with those shown in the images.
Suitable for all sleepers, we found no drawbacks during the practical test. The product didn't move or make a sound. It proved perfectly waterproof during our test period.
The Utopia mattress cover, with its viscose and polyester composition, offers optimum softness. The elastic dial ensures a secure fit, guaranteeing product stability. Tests confirm the product's quality and meticulous design, in full compliance with the brand's descriptions.
In short, we can say that the brand is transparent in its product description, its marketing and the promises it makes to its customers.
6. Quality-price ratio and consumer reviews
ℹ️ In this section, we analyze prices in the sector and compare competitors' prices. We also study customer reviews collected on recognized platforms to better understand and assess brand reputation.
Arguments | Remarks | Points obtained |
Quality-price ratio | Utopia's waterproof viscose terry mattress protector is one of the cheapest in its category, yet of the highest quality. | 90/100 |
Customer review analysis | The average rating is 4.5/5 out of over 4,900 reviews. This is considered a good score. | 87/100 |
TOTAL | 89/100 |
*The maximum number of points is 100.
On Utopia's amazon page, consumers rate Utopia's waterproof viscose sponge mattress protector as very good, giving it an average of 4.5/5 stars out of over 4900 reviews.
On the negative side, some customers report that this underpad does not provide sufficient protection against liquids.
Loved by many customers for its comfort, softness and stability, this mattress protector from Utopia lives up to our expectations. The product is considered to be very waterproof and of very good quality by many customers.
In our practical test, as far as comfort is concerned, we were able to confirm that the sheet really did adapt to our needs, was easy to put on and didn't move or make any noise during sleep.
We note that the price of the Utopia mattress protector is among the cheapest in its category. For the quality and performance received, it's very good value for money.
7. Evaluation of after-sales service
ℹ️ In this section, we evaluate contact with after-sales service, including ease of access, responsiveness and professionalism of the team. We also check whether brands respect their commitments in terms of warranties, return and refund policies.
We didn't have to ask for tracking numbers to follow the progress of our parcel. All the information was sent to us on the day we ordered, which is very reassuring for consumers. We were informed of every stage in the package's progress. Amazon's after-sales service is of impeccable quality, and customer satisfaction is the order of the day. The brand indicates its contact email on the packaging, on the instructions and is easily accessible on its Amazon store. Our e-mails have always been answered the same day.
Customer service is very responsive, and scores 100/100.
8. Conclusion and overall score
Criteria | Weighting | Points Obtained |
Delivery | 10% | 100 |
Packaging and contents | 10% | 100 |
Waiting and getting started | 10% | 95 |
Practical test and brand promises | 35% | 100 |
Customer review analysis | 10% | 87 |
Analysis of after sales services | 10% | 100 |
Quality-Price ratio | 15% | 90 |
TOTAL | 97/100 |
*The maximum number of points is 100.
97 out of 100, a rating considered very good by our label. The test period took place in 04/25 and can be found in our database under license number 2025833. Further information on our test procedure can be found at saferbuy.fr
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