Overview of test results
Getting started
Proofing
Quality-Price ratio
Packaging and contents
Getting started
Proofing
Quality-Price ratio
Packaging and contents
Benefits |
✔️ Easy to use |
✔️ High level of safety |
✔️ Weatherproof |
✔️ Easy-to-install, stable bike rack |
✔️ 3 keys included |
Inconveniences |
| ✖️ No major disadvantages detected |
We've received and evaluated this Zenacross folding lock designed to secure bicycles and scooters, especially electric ones. Made from reinforced carbon steel with SteelSecure technology, it comes with 3 keys and a sturdy mounting bracket.
The anti-theft device stands out for its perceived solidity right from the first touch.
With its 100 cm length, it fits most bikes and scooters, offering great flexibility for attaching frame and wheel to a fixed point. The included bracket ensures stable, discreet and secure transport, even on bumpy roads.
We've reviewed the Utopia Deals integral waterproof mattress protector. This product is designed to protect your mattress against night-time accidents and perspiration.
It features a waterproof polyester membrane on the underside for optimum waterproofing.
The integral mattress protector can also extend the life of your mattress by protecting it against moisture, physical and daily wear and tear, and allergens.
After a detailed inspection of the product, we confirm that this item is in full compliance with the description provided by the brand on its website. All advertised items, including materials, dimensions and options, correspond exactly to what is presented online. What's more, the mattress protector can be used immediately upon receipt of the parcel.
Overall, this Utopia brand integral mattress protector is an excellent combination of waterproofing and comfort. Recommended for mattress protection. This brand is transparent in its product description, photos and marketing arguments, making it a recommended choice by our Saferbuy institute.
Benefits |
✔️ Easy to use |
✔️ High level of safety |
✔️ Weatherproof |
✔️ 3 keys included |
✔️ Easy-to-install, stable bike rack |
Inconveniences |
| ✖️ No major disadvantages detected |
We've received and evaluated this Zenacross folding lock designed to secure bicycles and scooters, especially electric ones. Made from reinforced carbon steel with SteelSecure technology, it comes with 3 keys and a sturdy mounting bracket.
The anti-theft device stands out for its perceived solidity right from the first touch.
With its 100 cm length, it fits most bikes and scooters, offering great flexibility for attaching frame and wheel to a fixed point. The included bracket ensures stable, discreet and secure transport, even on bumpy roads.
A well-designed product that combines safety, practicality and multi-purpose compatibility, and lives up to the brand's promises.
All in all, this ZENACROSS bike and scooter lock is a reliable, sturdy and well-designed choice for long-lasting security on the move, combining practicality, strength and peace of mind.
This Zenacross anti-theft device is rated 97/100 and has been awarded the SaferBuy badge.
All in all, this ZENACROSS bike and scooter lock is a reliable, sturdy and well-designed choice for long-lasting security on the move, combining practicality, strength and peace of mind.
This Zenacross anti-theft device scores 97/100 and has been awarded the SaferBuy badge.
The test
1. General Information
We received this ZENACROSS bicycle lock for a practical test and evaluated it carefully. Saferbuy is an independent test institute, and we don't receive any commission on the sales of the products we evaluate. Brands pay to have their customer experience audited and to use our Saferbuy badge, without any influence on our ratings.
Our assessment covers the entire customer journey, from product presentation to delivery and acceptance. We also analyze packaging, user experience and after-sales service, while assigning a value-for-money score compared with other market players.
Assessments are based on a points system, with a maximum of 100 points per section. The final grade is the average of the sections, weighted according to their importance. Details of our assessment process are available on our website.
2. Delivery (out of 100 points)
ℹ️ Delivery testing provides accurate information on the time, condition and reliability of delivery services offered by brands. Consumers want to be sure that their products will arrive on time and in good condition. By testing delivery processes, we can identify weak points, whether delays, damage or communication problems.
Criteria | Remarks | Points obtained |
Delivery times | The announced delivery times (1-3 working days) are respected, we received the parcel in 3 days. | 50/50 |
Package condition on receipt | Packages and products intact | 10/10 |
Package tracking communication | Amazon's order tracking is very precise and responsive: we received e-mails at every stage with the exact delivery date. You can modify your order directly by clicking on a button in the e-mail. | 40/40 |
Total | 100/100 |
*The maximum number of points is 100.
The delivery went exactly as planned. Communication around the order tracking system was clear and responsive, and the timescales announced were respected: we received the parcel in 3 days. On receipt, the package was in perfect condition, just as we had expected.
3. First impressions, packaging and contents
ℹ️ Here we take a closer look at packaging. Durability is becoming an increasingly important factor. In addition, sufficient product protection must of course be guaranteed. Are the contents of the packaging complete, and does the brand make it as easy as possible to use the product directly?
Criteria | Remarks | Points obtained |
Product protection | The packaging proved perfectly suited to the product, maintaining its integrity throughout our resistance tests (pressure, shock and humidity). It provides optimum protection during transport, even under demanding shipping conditions. | 100/100 |
Packaging durability | The packaging avoids anything superfluous, opting for recyclable cardboard that combines effective protection with respect for the environment. What's more, a QR code on the packaging explains how to recycle each component. | 100/100 |
Package contents | All components are complete and perfectly protected. You'll find the anti-theft device, bracket, instructions, screws and fasteners as shown on the sales page. You'll need a screwdriver to install the bracket. | 100/100 |
Operating instructions and user guide | The package includes printed instructions in English and German. It's easy to understand and illustrated with pictures. For access to more languages, a QR code is also supplied: it redirects to an online page including an explanatory video detailing installation of the bracket on the bike.
| 100/100 |
Total | 100/100 |
*The maximum number of points is 100.
Opening the packaging is a satisfying experience, in line with our expectations: all the elements are present and correspond well to the information provided on the product page.
We also note the presence of a card containing a QR code redirecting users to customer support via WhatsApp, a fast and convenient contact channel for users.
4. Getting started
ℹ️ How is the product designed visually (shape, color), what is the quality of the materials used? Is the product well designed? Does its actual appearance match the description on the product page?
Criteria | Remarks | Points obtained |
Product appearance | The visual appearance of the product received was totally in line with our expectations. No defects were found on inspection, and the lock faithfully reflects the visuals displayed online, in terms of both design and color. | 100/100 |
Size, dimensions, ingredients and composition | The advertised dimensions (100 cm in length) are perfectly respected. No misleading information was found in the description of product features. The composition seems to be faithful to what is indicated on the site. The weight of the product is 1.6kg and complies with the seller's description. | 100/100 |
Getting started | Upon unpacking, no unpleasant odors were detected. The user experience seems to have been carefully thought out to offer a pleasant, high-quality grip. The product's perceived value is excellent. | 100/100 |
Well thought-out product? installation, uninstallation? | The Zenacross lock is well thought-out overall. Its bracket attaches securely to the bike frame, providing good stability even when on the move. Once folded (dimensions: 22.3 cm x 7 cm), the padlock is easily inserted into the holder provided. A rubber strap keeps it perfectly still. Operation is smooth: the key turns smoothly in the lock, and all components work as expected. A small protective cover is also provided to shield the lock from moisture, prolonging the life of the mechanism. | 100/100 |
Total | 100/100 |
*The maximum number of points is 100.
This Zenacross anti-theft device is carefully crafted.
Overall, the product is well designed, and the sturdiness of the lock makes it a reliable choice for securing bicycles and other objects.
Although our evaluation is not based on long-term testing, and we can't assess the product's durability, the quality finish suggests a certain longevity.
5. Practical test: Does the brand deliver on its promises?
ℹ️ In this section, we document the results of our practical tests and determine whether products deliver what brands promise. Are marketing arguments and advertising promises well-founded?
Arguments | Remarks | Points obtained |
Stable, practical mounting bracket | The holder attaches easily to the bike frame and stays securely in place. The anti-theft device is easily inserted and held firmly in place by a rubber strap. We didn't notice any play or unwanted movement during our travels. Installation with screws is simpler than installation with locking straps. | 100/100 |
Durability and scratch-resistant coating | The outer coating appears robust, and no noticeable scratches were found after normal use (storage, transport, handling). The promise of a durable, scratch-resistant material is fulfilled at this stage. | 100/100 |
Universal compatibility: bike, electric bicycle, scooter | With its 100 cm length and folding structure, the lock can be adapted to different types of frame: classic bike, VAE and electric scooter. Installation is simple and requires no special adapters. | 100/100 |
High-precision, pick-proof locking system | The pin lock operates smoothly. The mechanism inspires confidence, with perceptible resistance to manual picking. The key turns easily without jamming. No apparent cylinder weaknesses were detected in our repeated handling tests. | 100/100 |
Handy and compact folding padlock | The padlock folds easily into several segments and fits neatly into its holder. When folded, it measures approximately 22.3 cm x 7 cm. Its weight remains reasonable and its transport does not encumber the user. Good grip. | 100/100 |
Assessment of resistance to daily use | Used daily over several days, the anti-theft device showed no signs of premature wear. The materials are highly resistant to repeated handling. No play in the joints, no weakening of the locking system or bracket. | 100/100 |
Is the product described on the product page identical to the product received? | Our evaluation, carried out over the entire test period, confirms that the product received complies with the information provided on the product sheet. The advertised characteristics (dimensions, materials, functions) are respected, and no notable discrepancies were found between the online description and the item actually delivered.
| 100/100 |
TOTAL | 100/100 |
*The maximum number of points is 100.
Zenacross keeps its promises. It offers a solid feel right from the first touch, with smooth locking and stable support once attached to the frame.
The anti-scratch coating and foldable design make it both practical and durable. Our tests confirm compatibility with a wide range of bikes and scooters. A well-designed product that lives up to its description and inspires confidence in use.
6. Quality-price ratio and consumer reviews
ℹ️ In this section, we analyze prices in the sector and compare competitors' prices. We also study customer reviews collected on recognized platforms to better understand and assess brand reputation.
Arguments | Remarks | Points obtained |
Quality-price ratio | This folding bike lock is one of the cheapest in its category, yet of the highest quality. | 90/100 |
Analysis of customer reviews | The average rating is 4.4/5 out of over 100 reviews. This is considered a very good score. | 85/100 |
TOTAL | 87,5/100 |
*The maximum number of points is 100.
On the Zenacross Amazon page, consumers rate this Zenacross folding lock as very good, giving it an average of 4.4/5 stars out of over 100 reviews.
Negative comments include Weight (1.6kg)
Highlighted positive opinions: Solid, secure and well finished.
The Zenacross anti-theft device is widely appreciated for its sturdiness, meticulous finish and high level of security. Customers praise its sturdiness, stability and ease of use. Bear in mind, however, that the lock weighs 1.6kg.
Overall, for a competitive price and reliable design, value for money is excellent.
7. Evaluation of after-sales service
ℹ️ In this section, we evaluate contact with after-sales service, including ease of access, responsiveness and professionalism of the team. We also check whether brands respect their commitments in terms of warranties, return and refund policies.
We didn't have to ask for tracking numbers to follow the progress of our parcel. All the information was sent to us on the day we ordered, which is very reassuring for consumers. We were informed of every stage in the package's progress. Amazon's after-sales service is of impeccable quality, and customer satisfaction is the order of the day. The brand indicates its contact email on the packaging, on the instructions and is easily accessible on its Amazon store. Our e-mails have always been answered the same day.
You can contact customer service at this e-mail address: contact@zenacross.com or on Whatsapp at: +33 7 56 98 82 39
Customer service is very responsive, and scores 100/100.
8. Conclusion and overall score
Criteria | Weighting | Points Obtained |
Delivery | 10% | 100 |
Packaging and contents | 10% | 100 |
Waiting and getting started | 10% | 100 |
Practical test and brand promises | 35% | 100 |
Analysis of customer reviews | 10% | 85 |
Analysis of after sales services | 10% | 100 |
Quality-Price ratio | 15% | 90 |
TOTAL | 97/100 |
*The maximum number of points is 100.
This Zenacross brand anti-theft device scores 97 out of 100 and has been awarded the Saferbuy badge. This is considered a very good rating by our evaluation institute. The trial period took place in 05.25 and can be found in our database under license number 2025843. Further information on our test procedure can be found at saferbuy.fr
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Our tests are carried out exclusively under real-life conditions, enabling us to examine each product's features in detail. Find out more about our testing methods, click here.
